Privacy Policy
How we protect your privacy
GigJunkie helps people discover live music across New Zealand, and we only collect the information needed to run that service. This policy explains what we collect, why we collect it, and how we handle your information when you browse events, sign in, save preferences, or contact us.
We are committed to handling personal information transparently and responsibly while making local gig discovery simpler.
Information we collect: We may collect account details you provide directly (such as email for sign-in), profile preferences, and data generated by your use of the platform (for example, artists you follow, gigs you save, email alert preferences, and interaction history needed to personalise your feed).
Event and artist data sources: Gig and artist listings are aggregated from public and partner sources. We process this data to standardise venue, date, and artist information so events are easier to discover. Listings can change quickly, so always confirm final details with the original ticketing or artist website.
AI-assisted processing: We use automated tools, including language models, to help structure and disambiguate event information from external sources. This improves search and discovery quality, but occasional errors may still occur.
Cookies and session data: We use essential cookies or similar technologies to maintain secure sessions, keep you signed in, protect against abuse, and support core product functionality. These technologies are not used to sell your personal information.
How we use information: We use data to operate and secure GigJunkie, improve search relevance, send account or service communications, respond to support requests, and maintain platform reliability and fraud prevention controls.
Data sharing: We do not sell your personal information. We may share limited data with trusted service providers that help us host the app, authenticate users, send emails, or operate core infrastructure, under contractual safeguards.
Retention and security: We retain personal information only as long as needed for the purposes described in this policy, legal compliance, and legitimate business operations. We use reasonable technical and organisational safeguards to protect your data.
Your choices:You can request access, correction, or deletion of personal information we hold about you, subject to applicable law. You can also contact us about privacy concerns through the website's contact page.
External websites: GigJunkie links to third-party ticketing and artist pages. Their privacy practices are governed by their own policies, and we encourage you to review them before providing personal information.
We may update this Privacy Policy from time to time. Material changes will be reflected on this page so you can stay informed about how your information is handled.